Nothing is more fundamental to the efficient operation of your business than computer reliability. Breakdowns cause downtime. Downtime creates frustrating delays and reduced competence. Technicare dramatically reduces down time as; 1. Technicare servicing is more efficient and therefore far less intrusive than reactive servicing. 2. Any maintenance identified as requiring a shutdown can be scheduled for when you want it to happen. ie. When no one is in the office or when there is less pressure on resources.

Having all your network locations monitored and managed 24/7 for potential threats increases business security and certainty, especially within a company with no specialist IT staff. Potential problems are detected, investigated and averted immediately and automatically.

With just one fixed, monthly fee for continuous online management of your technology you get greater certainty of costs resulting in easier budgeting. Plus with Technicare you get the additional benefit of fewer callouts, so the cost of maintaining IT hardware will be noticeably reduced.

With automated rapid responses to test any failure, plus quick and direct access to specialist technicians within minutes of identifying a crisis, having Technicare on board is the IT equivalent of having a panic button direct to emergency services!

As Technicare works around the clock reducing the risk of failure, it means you operate your business with far greater Peace of Mind. In short, you can focus far more on what's important - your life and your business, you can leave your IT worries behind. Having Technicare working behind the scenes to remedy issues before they might become a crisis creates an environment of confidence at every level of your business.

Technicare is not limited to just automated answers, it also provides the convenience of one point of contact for all your IT operational issues.You get full access to the Technicare Help Desk, which is staffed by fully qualified and experienced technical technicians to answer general queries, offer advice and rectify problems before you're faced with a major breakdown. The Technicare technicians can even intervene and gain remote access to your system whilst you're on the phone to experience, talk through and rectify faults remotely. In the event that you do require an on site technician this can also be organised directly through Technicare.

All Technicare installation and the general day to day operation is performed live online with no technicians required on-site. Once installed, the software automatically generates the online connection to our off-site diagnostic system and we will send any relevant information straight to you for appraisal.

See ProActive Step by Step Guide to Installation for further information.