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Overview of Technicare
Operating a small to medium-sized business is never easy. Especially if you have no dedicated IT staff and most of your time is spent worrying about technology. It needn't be that way. For ONE FIXED MONTHLY FEE, Technicare services AUTOMATICALLY MONITOR AND MANAGE YOUR PCS, LAPTOPS AND SERVER VIA A SECURE BROADBAND CONNECTION, ensuring continuous operation and minimising the risks and consequences of unexpected breakdowns.
All you have to do is get on with running your business.

The underlying technology behind Technicare is an international success story. Used by millions around the world, and growing daily, it is recognised by all as superbly able, and the way of the future.

With Technicare, we provide a continuous online diagnostic system that tests for - and immediately addresses - any potential problems before they cause unnecessary crashes and inevitable downtime to your business. As we are always working behind the scenes we are always quicker to a fault and that means less disruption to you - and greater peace of mind.

Every Technicare plan operates completely online, behind the scenes, continually monitoring individual PCs/laptops and servers with minimal disruption to business. Alerts are automatically provided to you and one of our operators if any undesirable activity is detected or if capacity is approaching in any area of your IT system. Any minor hardware or system failure is reliably diagnosed with automated tools and if the glitch cannot be resolved immediately online then our technicians can intervene using online tools to correct the problem remotely. Technicare is backed up by a New Zealand operated service desk and a reliable nation-wide network of technicians to provide any additional support required. All you need is a broadband connection and compatible hardware.

Note: Some services offered may not be included in all Technicare plans. Check individual plan details for full details!